To some extent, all telecommunications are managed services. Understanding what suits you is the secret to getting the most out of your managed service. In the past, telecommunications had a strict boundary that stopped at the wall of the client’s premises.
The carrier took care of its own network issues and the customer had to deal with his or her own network issues. Today, data networks are now crucial to the ability of the company to function. They are more complicated and necessitate a closer coordination with carrier services.
This is where managed services come in. It takes the role of administrating and maintaining the client’s technical infrastructure, which include purchase of equipment, configuration and monitoring.
Some types of managed network services include:
Managed data networks
The aim of this type of managed service is to make sure the telecommunications network is as straightforward as possible. In this service, all a user needs to do is walk in, switch the network on and begin using it. The carrier takes care of the configuration and management of the customer premises equipment CPE.
You have various options including equipment purchase, equipment maintenance, and levels of reactive and proactive support. This type of managed network is suitable for a company that requires its data network to cover many offices.
Layer 2 networks
This kind of managed network service comprises of traditional data networks as well as modern network services like national VPLS network and Metro Ethernet. When it comes to traditional networks, the customer has a heavy management load. Modern network services regard routing as a separate task.
Nevertheless, they are increasingly forming the basis of a fully managed network. This means, the service provider gets to manage clients routing also. This type of managed service is suitable for companies with relatively small networks.
Layer 3 networks
This form of managed service includes carrier-based private IP, Internet-based VPNs and IP/MPLS network services. The Internet-based VPNs are useful when it comes to occasional point-to-point links. Encryption makes these services sufficiently secure for corporate applications. However, they do not guarantee performance over the Internet hence; they may be unsuitable for any high-performance inter-office links. The best solution for clients should be the IP/MPLS services or private carrier IP networks. A private carrier IP service is reliable and cost-effective if the network only requires a moderate performance.
Managed Internet access
For a long time, companies had to decide whether the employee’s access to the Internet is the responsibility of the local branch or the head office. When it is the responsibility of the local branch, it becomes an administrative headache quickly. A good solution would be to obtain a huge Internet connection at the headquarters and then channel all the Internet traffic to the branches across the network enterprise.
This requires a larger private network at the head office but gives the head office’s IT department a greater control of Internet costs and usage. Hence, the company must offer the Internet gateway at a carrier level instead of a customer level.
Application of managed networks
You have learned the various types of managed services and their use. However, you might still be wondering where you can apply these services in your company or organization. A fast network in which all applications run on one pipe and use one protocol has many possibilities.
By hosting essential enterprise utility applications, carriers are adding value in their environment and selling the applications to clients. Depending on the type of host application, the prices may take a user or usage structure. The main appeal of a managed network application is that carriers have far more robust data centers than any company does.
Now you have some insight of managed services what they are, how they work, and where to apply them. It is also important to know how to purchase manage services. As a customer, you should have four main considerations before you sign the deal.
First, understand your own network, which involves identifying your most crucial applications and asking yourself the right questions. Secondly, understand your requirements well and applications. Third, have strong knowledge of your core competencies and finally understand SLAs to be able to choose a suitable service that will move your organization forward.
Chad is an expert blogger, who focuses on networking and digital media solutions. He recommends HughesON as one of the top service providers in managed services.